• Qualification in a care profession (geriatric nurse, state nurse, child nurse) with state recognition
• A minimum of 2 years of professional experience (of which 1 year in the outpatient field) within the last 5 years before the examination.
• Successful participation in the TÜV Rheinland Akademie training course “Care Manager for Outpatient Care Services (TÜV)”, recognized by the certification body

Written exam (multiple choice and open questions)

In the examination participants prove their knowledge in the following areas:

• Planning, control and organization of operational processes
• Control of quality management processes
• Interfaces and project management
• Control and monitoring of business processes and resources
• Human resources management and human resources development
• Specialist care knowledge / care organization

“Care Managers in Outpatient Care Services (TÜV)” can manage the business of institutions of outpatient nursing, coordinate care processes, develop suitable care concepts, ensure adherence to quality norms and care standards, manage teams as well as confidently handle tasks related to contract and labour law.