Global Certification Program

The participants bring the following educational and professional background:

• Higher level diploma/vocational qualification
• Minimum of 3 years relevant professional experience

AND

Participation in the training course “Customer Quality Representative (TÜV)” of the provider TÜV Rheinland Academy approved by PersCert TÜV. The course duration is min. 24 hours. The presence is documented by the provider by signature of the participant. Admission to the exam is subject to a minimum attendance of 80%.

• Written exam

In the examination, participants prove their knowledge in the following areas:

• Systematic management
• Process and product management
• Problem solving
• Project management basics
• Customer-specific requirements.

Successful candidates have the competence to:

• Handle customer-supplier relationships
• Solve problems identified by customers
• Assist companies in meeting customer-specific requirements.

Participants demonstrate the relevance of their competence in a recertification process.