Participation in the course „Practice Manager Dentistry“ recognized by the personnel certification body PersCert TÜV comprising of 40 teaching units.

• Written exam (multiple choice and open questions)

In the examination participants prove their knowledge in the following areas:

• Time management, communication
• Conducting dialogues
• Business administration, marketing
• Labor  law, contract law, data protection, advertising law, patients’ rights law
• Quality management
• Personnel management
• Motivation of staff
• Dental practice organization, dental practice management

Successful participants have the entrepreneurial knowledge to analyze, optimize and monitor the processes in a dental practice. They have the necessary skills to support the personnel management in the practice.