ID-Nr. 0000053817: Nestlé Professional ProCare service representative with TÜV Rheinland Certified Qualification

Titel des Zertifizierungsprogramms:Nestlé Professional ProCare service representative with TÜV Rheinland Certified Qualification
Zulassungsvoraussetzungen:
  • Fluent in English
  • Holding a position at the Nestlé Professional ProCare team being responsible for one or more of the below fields:
    • Product delivery
    • Installation of beverage machines
    • Preventive and corrective maintenance
  • Completion of training course “Nestlé Professional ProCare Service Excellence Training - Level I”
  • Participation of the following exercises conducted during the training:
    • Self-introduction
    • Hand-over of product to customer
Prüfungsbausteine:
  • written exam (multiple choice)
Nachzuweisende Kompetenzen:

In the examination participants prove their knowledge in the following areas:

  • Nestlé Professional ProCare Beverage services - vision, mission and objectives
  • Nestlé Professional ProCare Beverage services - customer service standards
  • Nestlé Professional ProCare Beverage services - communication techniques

Successful candidates have the sound knowledge of Nestlé Professional ProCare beverage service and brand standards.

Rezertifizierung:
  1. Proof of continued professional experience as Nestlé Professional ProCare service representative
  2. Re-examination in form of a written (Multiple Choice) examination
     
Kooperationspartner:www.nestleprofessionalme.com
Bisher umgesetzt in:Vereinigte Arabische Emirate