ID 0000006832: Customer Service Representative in the Energy and Utility Sector with TÜV Rheinland Certified Qualification

La página ID solicitada también está disponible en los siguientes idiomas: German
Título de la Cualificación:Customer Service Representative in the Energy and Utility Sector with TÜV Rheinland Certified Qualification
Requisitos de Admisión:
Successful participation in the 6-module qualification „ Customer Service Representative in the Energy and Utility Sector“ according to the curriculum of PVM Consulting recognised by the certification body.
Componentes de Examen:
• Written examination
• Oral examination
Competencias Requeridas:
In the examination participants prove their knowledge in the following areas:

• Company and industry sector information
• Technical fundamentals of the energy sector
• Legal fundamentals
• Energy billing
• Communication and conflict training

“Customer Service Representatives in the Energy and Utility Sector with TÜV Rheinland Certified Qualification” have fundamental knowledge of the energy sector, legal and product specifics. This makes the professional argumentation with the customer easier and enables them to advise their customers professionally and competently.
Socio Colaborador:PVM Consulting
Actualmente implementado en:Alemania