Certificate No. SZ 4604713

Certificate Number: SZ 4604713
Certificate Holder: Direct Teleservice B.V.

Jansbuitensingel 7
6811 AA ARNHEM
Netherlands
Scope:

Telefoonservice, klantenservice en helpdeskdiensten.

Certificate Type: ISO 9001

Quality Management System ISO 9001
Standard for Quality Management Systems

ISO 9001 is a voluntary standard for quality management systems, issued by ISO, the International Organization for Standardization.

ISO 9001 has been designed to help organizations ensure that they meet customers' needs and that quality is consistently improved. The quality management system showing the TÜV Rheinland mark is audited and certified by TÜV Rheinland.

Expert auditors analyze and evaluate the customers' organization. If all necessary requirements are fulfilled, the organization is certified according to ISO 9001. The quality management system of the organization is subject to periodic surveillance.

Certified organizations may use the test mark in their communications.

More information on this service: ISO 9001