Certificate No. 01 10006 072638/01

Certificate Number: 01 10006 072638/01
Certificate Holder: Universal Assistance S.A.

Tucumán 466
C1049AAJ Ciudad Autónoma de Buenos Aires

Travelers, Vehicular and Home assistance services, and Call Center services delivered by O'Call Business unit.

Serviços de Assistência integral ao viajante, carros e casa, e os serviços de atendimento telefónico (Call center) oferecido atraves do O'Call.

Certificate Type: ISO 9001

Quality Management System ISO 9001
Standard for Quality Management Systems

ISO 9001 is a voluntary standard for quality management systems, issued by ISO, the International Organization for Standardization.

ISO 9001 has been designed to help organizations ensure that they meet customers' needs and that quality is consistently improved. The quality management system showing the TÜV Rheinland mark is audited and certified by TÜV Rheinland.

Expert auditors analyze and evaluate the customers' organization. If all necessary requirements are fulfilled, the organization is certified according to ISO 9001. The quality management system of the organization is subject to periodic surveillance.

Certified organizations may use the test mark in their communications.

More information on this service: ISO 9001