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  • 证书号码 01 100 186503/02

    • 证书号码
      01 100 186503/02
    • 证书持有人
      TAS Operations GmbH

      Kohlgartenstr. 13
      04315 Leipzig
      德国
    • 认证范围

      Consulting, trainings and customer services via in- & outbound calls, email, chat, messenger, video calls and social media.

      Erbringung von Beratung, Trainings und Servicedienstleistungen im Kundendialog per In- und Outbound, E-Mail, Webchat, Messenger, Videoberatung und Social Media

      La fourniture des prestations de service en dialogue avec les clients part entrant et sortant, l'email, le chat web, la consultation vidéo et les medias sociaux pour les banques, les domaines financiers et énergiques, les assurances et l'e-business.

    • 证书类型
      ISO 9001

      Quality Management System ISO 9001
      Standard for Quality Management Systems

      ISO 9001 is a voluntary standard for quality management systems, issued by ISO, the International Organization for Standardization.

      ISO 9001 has been designed to help organizations ensure that they meet customers' needs and that quality is consistently improved. The quality management system showing the TÜV Rheinland mark is audited and certified by TÜV Rheinland.

      Expert auditors analyze and evaluate the customers' organization. If all necessary requirements are fulfilled, the organization is certified according to ISO 9001. The quality management system of the organization is subject to periodic surveillance.

      Certified organizations may use the test mark in their communications.

      More information on this service: ISO 9001