ISO 9001:2008

 

Target groups and purpose

An effective quality management system takes into consideration the specific requirements and outlooks within the company. The strong focus on business processes in ISO 9001 makes it an ideal basis for a QM system in any industry or company, from start-up to global player.

 

Continuous improvements as a basis for business development

A quality management system certified in line with ISO 9001 establishes an integrated control circuit. It ensures ongoing development through a continuous improvement process (CIP). A focus on quality becomes the basis for further developing in the company.

Requirements of the management system

· Process orientation:
  Measures always follow a set workflow: plan – implement – monitor – improve.

· System orientation:
  The company learns to understand the interactions between all processes. You recognize them as
  one integrated system and control them accordingly.

· Continual improvement:
  Ongoing  improvement becomes the central goal for the company.

· A pragmatic approach to decision making:
  The decisions you make are based on the systematic analysis of data and information.

Requirements of company and employee management

· Management:
  The company management sets uniform goals and outlines the internal company organization. This
  enables employees to concentrate fully on achieving the goals you have set for them.

· Employee participation:
  The employees are included in the quality management process, which enables their competencies
  to be utilized for the company’s benefit.

Requirements for customer and supplier relationships

· Customer focus:
  The company understands the requirements of its customers. You want to meet or even exceed
  these requirements.

· Supplier relationships for mutual benefits:
  The company and its suppliers are mutually dependent. Together, they can create win/win
  situations that result in added values for both sides.